Privacy Policy on88b

1. Introduction

This Privacy Policy is established by on88b ("Platform", "we") to inform users and members ("you") about how we collect, use, disclose and protect your personal information in the context of using the on88b online gambling platform.

By registering for or using on88b services, you acknowledge that you have read and fully understood this policy. If you do not agree with any provision in this document, please contact our support team before continuing to use the platform.

on88b operates under an international licence and complies with the data protection requirements set out in that licensing agreement. We are committed to ensuring your personal data is handled with full integrity and transparency.

2. Information We Collect

In operating the platform, on88b may collect various categories of personal information from you, including but not limited to the following:

• Identity information: full name, identity card number (MyKad), date of birth and gender.
• Contact information: email address, mobile phone number and residential address.
• Account information: username, password (in encrypted form) and account preferences.
• Financial information: e-wallet account numbers, deposit and withdrawal transaction details, payment history.
• Technical data: IP address, device type, operating system, web browser and session data.
• Activity data: betting records, game preferences, login frequency and platform usage patterns.

3. Purpose of Data Collection and Use

The personal information you provide to on88b is used for legitimate and specific purposes. We will not use your data for any other purpose without your prior consent.

• Identity verification and account authorisation in line with our international licensing requirements.
• Processing of deposits and withdrawals via supported payment methods, including Touch 'n Go eWallet, DuitNow, FPX and cryptocurrency.
• Management of bonuses, VIP cashback and promotional offers related to your account.
• Provision of effective customer support via live chat and email, in both Malay and English.
• Detection and prevention of fraud, money laundering and other illegal activities.
• Ongoing improvement of platform services, interface and user experience.
• Compliance with licensing requirements and applicable legal obligations.

on88b practises the principle of minimal data collection — we only collect information that is genuinely necessary for legitimate operational purposes.

4. Sharing Information with Third Parties

on88b takes seriously the trust you place in us. We do not sell or trade your personal information to any third party. However, there are limited situations where sharing information is necessary, namely:

• Approved payment service providers, to facilitate your financial transactions securely.
• Game software providers that require basic information for technical integration purposes.
• Relevant authorities or law enforcement agencies, where there is a valid legal obligation or court order.
• Compliance audits and monitoring by international licensing bodies that regulate on88b operations.

In all of the above cases, we ensure that the receiving parties adhere to data protection standards equal to or stricter than those we ourselves practise.

5. Data Security Measures

The security of your personal data is on88b's top priority. We implement various technical and procedural measures to protect your information from unauthorised access, modification, disclosure or destruction.

• 256-bit SSL (Secure Sockets Layer) encryption for all communications between your browser and on88b servers.
• Storage of passwords in an irreversible hashed format — even our own team cannot read your password.
• Continuous system monitoring to detect any suspicious activity or intrusion attempts.
• Strict internal access controls — only authorised personnel may access member personal data.
• Regular security audits by independent experts to ensure our infrastructure remains robust.

While we take all reasonable steps, no system can be guaranteed 100% secure. We encourage you to also play your part in keeping your account safe by choosing a strong password and not sharing it with anyone.

6. Your Rights Regarding Personal Data

As an on88b member, you have certain rights concerning your personal data. We fully respect these rights and will process any valid request within a reasonable time.

• Right of Access: You may request a copy of the personal data we hold about you.
• Right of Correction: If any of your information is inaccurate or outdated, you have the right to request that it be corrected.
• Right of Deletion: You may request deletion of your personal data, subject to legal obligations and licensing requirements that may prevent immediate deletion.
• Right to Restrict Processing: In certain circumstances, you may request that we limit how we process your data.
• Right to Object: You may object to the processing of your data for specific purposes such as marketing communications.

To exercise any of the rights above, please contact the on88b support team via live chat or email at [email protected]. Our team, available 24/7, will assist you promptly.

7. Cookies and Tracking Technologies

on88b uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small files stored on your device that allow the platform to recognise your return visits.

• Session Cookies: Used to maintain your login throughout an active session and ensure transaction security.
• Preference Cookies: Store your language settings, time zone and display preferences.
• Analytics Cookies: Help us understand platform usage patterns for service improvement purposes.

You can control or disable cookies through your web browser settings. However, doing so may affect certain functions of the on88b platform.

8. Data Retention Period

on88b retains your personal data for as long as your account is active or for as long as it is needed for the purposes stated in this policy. After your account is closed, we may still retain certain information for a period determined by applicable licensing requirements and legal obligations.

Financial data such as transaction records and payment history may be retained for a longer period for audit, legal compliance and resolution of any disputes that may arise.

Once the retention period has ended and there is no further legal or operational requirement, your data will be securely deleted or anonymised.

9. Amendments to This Privacy Policy

on88b reserves the right to modify or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform operations. Any material changes will be communicated to members via a notice on the platform.

Continued use of the on88b platform after any amendments to this policy is considered your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your information.

The effective date at the top of this document indicates when the latest amendment was made. If you have any questions about those changes, do not hesitate to contact our support team.

10. Contact Us Regarding Privacy

If you have any questions, concerns or complaints about how on88b handles your personal data, we welcome any feedback from you.

• 24/7 live chat accessible directly through the on88b platform.
• Email us at: [email protected]

The on88b support team operates around the clock, 24 hours a day, 7 days a week, in Bahasa Melayu and English. We will make every effort to respond to all privacy-related enquiries carefully and within a reasonable time.